Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at Syrthulvokemix.
Information We Collect
Personal Information
When you interact with our 3D game design platform, we collect information that you voluntarily provide to us. This includes your name, email address, and contact details when you sign up for our learning programs or reach out through our contact forms. We also gather professional information such as your experience level in game design, portfolio submissions, and project details you share with us.
Technical Information
Our website automatically collects certain technical information to improve your browsing experience and ensure our platform works smoothly. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to optimize our content delivery and identify any technical issues that might affect your learning experience.
How We Use Your Information
The information we collect serves several important purposes in delivering our 3D game design education services. Primarily, we use your data to provide personalized learning experiences that match your skill level and career goals. This means customizing course recommendations, providing relevant project feedback, and connecting you with appropriate learning resources.
We analyze your progress and engagement patterns to continuously improve our educational content and teaching methods. This helps us create more effective learning paths for future students while maintaining the highest standards of 3D game design education.
Information Sharing and Disclosure
We take a conservative approach to sharing your personal information. We never sell your data to third parties, and we only share information when it's necessary to provide our services or when required by law. Our approach is built on trust and transparency – you should always know who has access to your information and why.
Service Providers
We work with carefully selected service providers who help us deliver our educational platform. These include cloud hosting services, email communication platforms, and payment processors. All our partners are required to maintain the same level of data protection that we do, and they can only use your information for the specific services they provide to us.
Legal Requirements
In certain circumstances, we may need to disclose your information to comply with legal obligations, protect our rights, or ensure the safety of our community. This might include responding to court orders, government requests, or investigating potential security breaches. We will always notify you of such disclosures unless prohibited by law.
Data Security and Protection
Security isn't just a feature for us – it's fundamental to everything we do. We implement multiple layers of protection to safeguard your personal information, from the moment you submit it until it's no longer needed. Our security measures include encryption, secure server configurations, and regular security audits.
Your Rights and Choices
You have significant control over your personal information and how we use it. These rights aren't just legal requirements – they're part of our commitment to putting you in control of your data. You can exercise these rights at any time by contacting us through the information provided below.
Access and Correction
You can request a copy of all personal information we hold about you. If any of this information is incorrect or outdated, you have the right to have it corrected or updated. We aim to process these requests within 15 business days and will provide the information in a clear, understandable format.
Data Deletion
You can request that we delete your personal information from our systems. We'll honor this request unless we have a legitimate reason to retain certain data, such as completing a transaction you've initiated or complying with legal requirements. When we delete your data, we ensure it's removed from all our systems, including backups.
To exercise any of these rights, simply send us a detailed request through our contact information below. We may need to verify your identity to ensure we're protecting your information appropriately.
Data Retention
We keep your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. For active learning program participants, we typically retain data throughout your enrollment period and for up to two years afterward to provide continued support and alumni services.
After this retention period, we securely delete or anonymize your personal information. However, we may retain certain information longer if required by law or if you've given us specific consent to do so. We regularly review our data retention practices to ensure we're not keeping information longer than necessary.
International Data Transfers
As a company based in India serving students globally, we may occasionally transfer your data across international borders to provide our services effectively. When we do this, we ensure that your information receives the same level of protection it would have in India, using appropriate safeguards such as standard contractual clauses or adequacy decisions.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website before the changes take effect. We encourage you to review this policy regularly to stay informed about how we protect your information.
Minor updates, such as clarifications or contact information changes, may be made without individual notification. The "Last Updated" date at the bottom of this policy indicates when the most recent changes were made.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: support@syrthulvokemix.eu
Phone: +91 8080015551
Address: B-2/20 A, Service road, Yamuna Vihar, New Delhi, Delhi 110053, India
Last Updated: December 2024